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Refund Policy

This refund policy is provided by Hyperhire Co., Ltd. and applies to all purchases made through our payment processor, Paddle.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all purchases. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of your order completion date.

How to Request a Refund

To request a refund, please contact our support team:

  • Email: support@insigo.ai
  • Include your account email and order details
  • Refunds will be processed to your original payment method within 5-10 business days

Subscription Cancellation

You may cancel your subscription at any time:

  • Go to Settings → Billing in your dashboard
  • Click "Cancel Subscription"
  • Your access will continue until the end of your current billing period
  • No further charges will be made after cancellation

Contact Information

For questions about our refund policy or billing, please contact: billing@insigo.ai

Last updated: January 2026